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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9366 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382828 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade

I'm about to upgrade from an iphone 5s to an iphone11 pro. What should I do with my current phone to prepare for this and how does the switch work in order to save contacts, photos, emails, apps, etc?

AndyK17 by Level 1: Joiner
  • 755 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone roaming data

My iPhone connects fine via home router, but has stopped working on roaming data, I have sufficient data left!

Holden by Level 1: Joiner
  • 967 Views
  • 2 replies
  • 0 kudos

Iphone 11 battery

This is my second iPhone 11 and the battery does not seem to last all day. I’m Not doing anything with it.

Hayley89 by Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Resolved! ReCAPTCHA when searching from safari

When I search from my Safari search bar through google, when I am on mobile it sends me to a google reCaptcha page. Stating that "Our system has detected unusual traffic from your computer or network. This page checks to see if it's really you sendin...

JDW by Level 1: Joiner
  • 3606 Views
  • 3 replies
  • 0 kudos

iPad warranty

Hi, if my iPad is 4 months old and the screen is badly damaged. Does my O2 contract have a 12 months warranty with it that will cover me? Or will it be under warranty with Apple even though I did not buy directly from them?

Resolved! Damaged device

I have damaged the camera lense cover on one of my iPhone 11 cameras and looking to report the damage, was told by an O2 shop to phone 202 but they weren’t any help

SC1 by Level 1: Joiner
  • 806 Views
  • 2 replies
  • 0 kudos

Resolved! Need to unlock old phone when I’m no longer with O2

I have left O2 about a year ago. I have an old iPhone 8 and it is still locked only to O2 SIM cards. I would like to use it with polish provider SIM card. What do I need to do?ThanksKat

KatMor by Level 1: Joiner
  • 939 Views
  • 3 replies
  • 0 kudos

Resolved! E-Sim activation code

Good evening i have just upgraded to an iPhone XR and am switching all of my old data from my old phone. I am trying to add a data plan and need my e-sim activation code. Where would I find this?Any help is appreciated thank you

Unlock iPhone from O2 when you are not a client

I have bought an iPhone 6s and the seller has lied when he stated that the iPhone was unlocked. Unfortunately, I am no longer in UK and I don't have a UK SIM to contact the live chat from O2. How can I unlock the iPhone that I have bought ?

Capi by Level 1: Joiner
  • 1244 Views
  • 7 replies
  • 0 kudos

Resolved! New and old phone (without sim) both ring when receiving a call!

I bought a new iphone sim free and have put my SIM card into this. I have given the old device to my mother, who just uses that old phone to connect to the internet without inserting her SIM card. However when somebody calls me BOTH my new phone with...

Al2 by Level 1: Joiner
  • 2159 Views
  • 2 replies
  • 0 kudos