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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9421 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382943 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone XR screen replacement

Hiya, I'm just wondering how much a iPhone XR screen replacement on o2. Am abit wary of sending it off in the post... thanks

Izzy3 by Level 1: Joiner
  • 748 Views
  • 2 replies
  • 0 kudos

Iphone 11 Pro Dual Sim Issues

I have an iPhone 11 Pro that I have been using since last November. I use a physical sim from work, and my personal pay monthly is setup as the esim. Every few days I'm finding that my personal line stops working correctly and I can't make or recieve...

Darkbowz by Level 1: Joiner
  • 1388 Views
  • 4 replies
  • 0 kudos

Resolved! Data roaming

Hi, i’ve recently switched over to O2 and got a new iPhone as my old one broke but i got the same XR. My data roaming is on, i get 3g, full signal, but the internet doesn’t work. I have tried everything from the apple support pages so now hoping i ca...

AshFir by Level 1: Joiner
  • 1232 Views
  • 5 replies
  • 0 kudos

Apple Watch data plan

Hi, I am trying to set up a data plan for a new Apple Watch series 5 and add to existing iPhone pay monthly account. During pairing it says cannot configure so skip and try via watch app. Again, watch app cannot configure or says ring 202 and quote 0...

Anna7 by Level 1: Joiner
  • 1649 Views
  • 8 replies
  • 0 kudos

new phone colour

i bought a contract iphone 11 pro max and ordered it etc and a forgot to change the colour of it so now im stuck with the black one does anyone how i can get the colour of it changed as ive still not recived the phone yet?

Cieran072 by Level 1: Joiner
  • 646 Views
  • 2 replies
  • 0 kudos

Resolved! Device numbers

How many devices can you have with O2

Nikki-W by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Can't turn on wifi calling on iPhone

Hi, I go in Settings > Phone > wi-fi calling > slide the toggle on. It comes up with an enable wifi calling message > click enable > then another message comes up with 'to allow wi-fi calling on this account, contact o2 > click go to website Website ...

bmoore by Level 1: Joiner
  • 1073 Views
  • 3 replies
  • 0 kudos

Hotspot

I have an iPhone 6, I turn on my hotspot ‘to allows to join’ But my laptop doesn’t always find it. When it eventually does after turning my hotspot on and off again, it always tries to connect to then says it is unable to connect. Any ideas on how to...

JR2926 by Level 1: Joiner
  • 1252 Views
  • 5 replies
  • 0 kudos

iPhone 7 overheating, poor WiFi usage and battery life rubbish

I’ve had my iPhone 7 for 6 months, a few months ago it started being a bit funny with our home WiFi but I thought it was the WiFi box. Then it started getting super hot on the back when I was using it (different apps) so I got rid of them and redownl...

Jenny202 by Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos

Apple Watch Series 5 Setup

Good morning each, Seems as though this is a common problem. Despite getting a message appx 4 days ago to inform me that my new watch was associated with my number etc, I cannot activate/set-up my data plan either. I follow all the steps verbatum, bu...