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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9507 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383017 Views
  • 4 replies
  • 0 kudos

Apple Event - Tonight @ 6pm!

For those who don't already know, Apple are hosting another event this evening at 6pm UK time. What they're going to show us or tell us bout is anyones guess, but what do you think will happen? You can watch along on the live stream embedded above fr...

Chris_K by Former Staff
  • 944 Views
  • 4 replies
  • 0 kudos

Esim 4g calls on Active 2

Hi allI recently purchased a Samsung Galaxy Acitve 2 4g/LTE Watch and purchased an esim pack over the past weekend. I have everything working on it (Messaging and Data) except the ability to make phone calls..The problem is, I am able to place a phon...

IPad Pro on staff plan

Hi, I was just wondering if anyone knows when the new IPad Pro 12.9 2020 will be available on staff plan? Thanks

EPVL by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Phone unlocking

Hi, I bought my current phone second hand and have used giffgaff ever since I bought it. But I just found out my phone is locked to o2, so I want to get it unlocked. As I only have a giffgaff account and not a o2 one Am I right in thinking that I hav...

Wifi Calls

How can I enable wifi calls?

RayDee by Level 1: Joiner
  • 1088 Views
  • 7 replies
  • 0 kudos

Resolved! Updating number on eSim.

Hi all. I have an iPhone XS and am using O2 on the eSim feature. When I joined O2 I transferred my number from a different provider. I have noticed in the settings that no number is registered against the eSim yet my number shows on the physical sim....

Anonymous by Not applicable
  • 1631 Views
  • 3 replies
  • 0 kudos

Resolved! Selling a Cellular Apple Watch

I’m wanting to sell my Apple Watch Series 6 Cellular that I have added to my account, that I pay £20 a month for, plus the £5 airtime plan. I’m wanting to downgrade to a Series 4 cellular to make some money back essentially, so I would want to keep m...

Resolved! New iphone 11 set up failing

Husband had just got new iPhone 11 and trying to set it up. Set up Face ID ok and started the phone to phone transfer but then can’t get past the software update for 14.0.1 It stays on the update for over an hour then stops. Have tried repeating but ...

Jacquie16 by Level 1: Joiner
  • 781 Views
  • 3 replies
  • 0 kudos

WiFi calling

When I enable WiFi calling, it tells me to visit the o2 website to enable it, however there is nowhere on the website or on my o2 to do so? It says to go to Devices on my o2 but there is no option for this?

Nj0511 by Level 1: Joiner
  • 724 Views
  • 4 replies
  • 0 kudos

Resolved! phone only rings once before going to message

I know there's a way to make your phone (XR) ring for longer before going to messages, but I cant find the topic. Mine only rings once, so by the time I've found it at the bottom of my bag, I've missed the call.Can someone please tell me how to fix t...