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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9323 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382750 Views
  • 4 replies
  • 0 kudos

Extras

How do you cancel an extra eg Disney+

Coot by Level 1: Joiner
  • 650 Views
  • 2 replies
  • 0 kudos

Refund on airpods

Does anyone know how long a refund takes and whether you’re meant to get proof of returning after you return? I returned on the 1st November and still haven’t gotten a refund so it’s been 20 days. They made me sign a receipt but they didn’t give me a...

user135 by Level 1: Joiner
  • 1007 Views
  • 3 replies
  • 0 kudos

Messages

Suddenly my iphone Xr cannot deliver messages to a specific number (the GMB competition line 65557). It was doing it okay till a few weeks ago but now - it just says can't deliver. Any ideas on how to fix this?Susan

susan20 by Level 1: Joiner
  • 1086 Views
  • 5 replies
  • 0 kudos

Apps not updating after swapping to new phone

I've two accounts and the old ones had Iphone xReceived two new Iphone 12's today and moved everything over on the first one using the auto update facility. Installed the new Sim and did a sim swap and all working like a dream.On other new phone did ...

Why won’t my hotspot work

My hotspot isn’t working - I duno why. I’m trying to hotpot my phone to my laptop but the blue colour at the top won’t come on and on the laptop my mobile isn’t being found, can you please help

Hotspot1 by Level 1: Joiner
  • 5093 Views
  • 8 replies
  • 0 kudos

Resolved! Ordered the wrong colour

Hey, i just ordered the Apple Watch S5 but ordered the wrong colour. Does anybody know if I can change the colour somehow before the watch is despatched to me? Thank youChels

Chels by Level 1: Joiner
  • 1288 Views
  • 4 replies
  • 0 kudos

Resolved! Bank accounts

Can I pay for an iPhone and an Apple Watch under the same o2 account but with different bank accounts ?

Ch213 by Level 1: Joiner
  • 754 Views
  • 2 replies
  • 0 kudos

iPhone suddenly not receiving OTP short code texts

Hi, I have suddenly had a problem with reciving short code texts. One from my bank (RBS ) and from Paypal. I saw that someone else had an issue a few days ago. Can anyone help? I've cleared all my blocked numbers so it's not that thats casuing it)

AliM by Level 1: Joiner
  • 2711 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch series 6.. help?

I’ve got an Apple Watch series 6 that I bought on Amazon but it’s cellular. Obviously I need a plan for this but how do I register for a plan through O2 with it without having to buy another watch?