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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9321 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382742 Views
  • 4 replies
  • 0 kudos

iMessage notification

Since updating to ios14.2 I am not getting notifications when an iMessage comes through. I’ve checked all my notification settings, turned iMessage on and off, reset the phone but it still not working. Anybody else having this issue? Thanks

Pinkjo100 by Level 1: Joiner
  • 1030 Views
  • 4 replies
  • 0 kudos

Resolved! Conference calling / Merge calls facility

Hi All, Can you please help with this, I want to be able to merge calls on my phone but it does not allow me to do so. I have seen a couple of topics regarding this but they are quite old. Do I have to contact O2 to activate this and is this charged ...

ghughes by Level 1: Joiner
  • 2549 Views
  • 2 replies
  • 0 kudos

Apple Watch as gift

Hi everyone. Has anyone actually bought the Apple Watch off o2 on monthly as a gift to someone else? I want to buy it as a gift but I’m having to input my number on the order to connect to it. I keep getting mixed responses so I want to know if someo...

Pops89 by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Apple Watch Not Working After Upgrade

Hi there, I have just upgraded my phone and a new sim has been given. I don’t seem to be able to make calls on my Apple Watch cellular version now. It will when phone is switched on but not working when the watch is on its own. I don’t think the esim...

Wire-Mark by Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

Iphone xs max Black Screen with white swirling icon in middle

Hi I have an iphone xs max and for some unknown reason my apps are missing and now the screen as gone black with the white swirling icon in the middle as if the phone is rebooting. Any ideas as what to do ? I have tried to turn the phone off but noy ...

Alan1978 by Level 1: Joiner
  • 867 Views
  • 2 replies
  • 0 kudos

Resolved! My order

I ordered my iPad 2 WEEKS AGO and I have just now got an email saying that my item is out of stock. That’s it. Doesn’t say how long I’ll be waiting or how long I should expect it to be when it comes just that its out of stock. How utterly disgraceful...

Wkwp by Level 1: Joiner
  • 539 Views
  • 1 replies
  • 0 kudos

Brand new I phone 11 can’t get past the language Home Screen

Hi I received my brand new I phone 11 today, excited to set up but sadly got to the hello language page and the phone is stuck . Tried volume up and down and side button but doesn't change anything it seems to loop back straigh to the hello page frus...

Km22knl by Level 1: Joiner
  • 1270 Views
  • 6 replies
  • 0 kudos

Duel SIM on IPhone 12

HiI am looking to buy an IPhone 12 and use O2 SIM. But also I need to use the eSIM for my Vodafone mobile number. Can you please advise if it’s possible?

Natalia3 by Level 1: Joiner
  • 877 Views
  • 1 replies
  • 0 kudos

Waiting a week for dispatch

Hey, I ordered two apple watches in different colours last Friday. One of them is ready for collection tomorrow and a DHL depot but I haven’t received any dispatch email for the other. I’ve tried calling 202 numerous times and sat on hold for hours a...

dmcgivern by Level 1: Joiner
  • 1173 Views
  • 4 replies
  • 0 kudos