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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9564 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383125 Views
  • 4 replies
  • 0 kudos

Apple Watch 6 Mobile Data Issue

Hi,I am trying to activate mobile data on a new Apple Watch 6 purchased from Apple, but when I go into the Apple Watch app on my phone and select Mobile Data, I am taken to the following message (since attempting to set up mobile data 6 days ago):“We...

Andy07 by Level 1: Joiner
  • 2991 Views
  • 13 replies
  • 0 kudos

Resolved! Apple iPhone 11 Pro Like New

Hi , i would like to know what is in the box of " Apple iPhone 11 Pro Like New " because it's not a new phone and its cost is £1159.44, does it have the AirPods , power adapter and so on ?

Clau11 by Level 1: Joiner
  • 503 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile Data on iPad

Hi!I’ve bought an apple iPad Air 2020 (WiFi and cellular) outright and was wondering if I could go about linking it to my o2 account to be able to use the iPad without being connected to the WiFi.Thanks!

jrbooker by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Resolved! Defective device - 3 days old

After having nothing but problems with my iPhone 12, I went to the Apple store who ran diagnostic tests and confirmed that there is a hardware fault with the phone. As I am within my cancellation period they recommended returning it and getting a new...

Lou6 by Level 1: Joiner
  • 834 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone SE 2020 keep having to do soft reset

In August 2020 I got a pay monthly Iphone SE through O2. On Christmas eve the phone 'died' and the only way I can get it back on is to do a soft reset. Since then I have had to do a 'soft reset' on average twice a day to get it working. The softeware...

Ash7 by Level 1: Joiner
  • 785 Views
  • 3 replies
  • 0 kudos

I need to cancel product from ordered and add voucher air time

Few hours ago, I was order 6 month monthly payment contract iphone 12 pro max 256gb. So suddenly added the airpod pro on this. So I need to cancel that airpod pro from my order and I also add airtime voucher. I have another request now iam using lyca...

Thanzeeh by Level 1: Joiner
  • 604 Views
  • 2 replies
  • 0 kudos

Resolved! How to remove calls from my watch

I have removed them from my iPhone but they are listed on my Apple Watch

IanB by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos

Resolved! New phone not connecting to network

I upgraded my phone yesterday (iphone12pro). I inserted new sim which has still not registered to network. Any suggestions?I am still using my old sim on old phone u til new one up and running. Is this problem?

Pinky by Level 1: Joiner
  • 968 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone not getting notifications for text messages.

Hi,My iPhone XS Max is not receiving any notifications for text messages when my phone is locked. It will occasionally receive notifications when my phone is unlocked and using it. I’ve checked all the settings and done online help checks to see if I...

Jenna5 by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

Ive just got an Apple Watch and I’ve got unlimited data on it. I’ve got the cellular watch. I just wanted to know if I send a text or call someone with out my phone with me. Will I be charged for the message/text. I have unlimited on my phone contrac...

Gary68 by Level 1: Joiner
  • 936 Views
  • 3 replies
  • 0 kudos