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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9246 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382682 Views
  • 4 replies
  • 0 kudos

Insurance issues

Hi there,My partner got a refurbished phone from o2 insurance in may, the first phone that arrived was broke and we waited over a week for the second replacement to arrive. Recently the phone has frozen and the touch has stopped working out of the bl...

Gtaebrir by Level 1: Joiner
  • 1549 Views
  • 4 replies
  • 0 kudos

Resolved! iPad Pro can’t use phone number

I bought two iPad Pro’s and have unsettled sim, set up iCloud as had iPhones. But the phone numbers are not working for texts. I can text some numbers but my email address shows up. I have tried texting the iPad number from my phone and it goes throu...

Fayjoe by Level 1: Joiner
  • 2330 Views
  • 7 replies
  • 0 kudos

Resolved! Split Magsafe Case

My wife's iphone 12 magsafe case was less than 3 weeks old when the bottom lip split. I've called o2 4 times to get it replaced (Apple said to contact o2 as that's who I bought it from). 3 times they hung up while I was on hold while they were suppos...

will_0407 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos

Black Friday iPad Deal

Has anyone yet recieved an iPad Pro 12.9 inch that was bought as part of the black friday deals??? Delivery stated within 4 weeks, it's now 5 weeks later and still no word on when it will be delivered. I have already spoken with customer services and...

Warranty

I have a Samsung s20 had it since May 2020 does anyone know if it is still under warranty and what does this cover

Beck1988 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Wifi calling

I have Iphone SE 2020 and I would like to switch on the Wi-Fi Calling. When I go to the settings and try to switch it on, it tells me to do it on the O2 website. On the website it says I can switch it on under ”my devices” which is something I can’t ...

iPhone 12 Pro Availability

Hi there, I'm just wondering if there's any news on new shipments of the iPhone 12 Pro. I ordered mine on a pay monthly and put down a £150 deposit because it said "available for next day delivery" but when I ordered and paid next day delivery I got ...

Transfer photos from iPhone to PC

Hi,I have a lot of problems transferring photos from my iPhone to my PC/hard drive. I've always had an android phone and only ever had to connect the cables and transfer the photos. I changed to iPhone last year and have been unable to download photo...

Claire78 by Level 1: Joiner
  • 427 Views
  • 0 replies
  • 0 kudos

Resolved! Awaiting a package

I ordered an Apple Watch on 31st December and it said it would be delivered yesterday (4th Jan) when I checked yesterday it said delivery would be today, I have jus checked again and it now says delivery will be tomorrow!!! Can you confirm when it ac...

Patrick53 by Level 1: Joiner
  • 571 Views
  • 1 replies
  • 0 kudos