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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9357 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382801 Views
  • 4 replies
  • 0 kudos

Poor network/internet connection on iPhone 8

Last week i have started to not get little or no network/internet/data coverage when i leave WIFI. i originally logged this with O2 who told me there is no signal problems in my area. As soon as i leave home and WIFI i get 3G signal with no bars. I u...

peterB2 by Level 1: Joiner
  • 1411 Views
  • 5 replies
  • 0 kudos

Resolved! 5G Sim

Hi Do I need a new sim for my iphone 12? or can I use my current sim Thanks

DK2 by Level 1: Joiner
  • 1998 Views
  • 13 replies
  • 0 kudos

Voicemails

Hi. I need to change length of ring duration before it goes to voicemail

Lhosli by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

iPad and messaging

I am wondering if there is a way to send messages on iPad? I get 100 messages with my tariff but it is literally just an iPad with no phone attached to it. I did a little research and can't seem to figure this out. Any ideas? My iMessage works fine b...

PHONE NOT DELIVERED

Hi, recently (15/02) I've bought an Iphone on o2 website, I've chosen for the "Delivery on next day"option, everything ok untill yesterday, I was tracking my delivery by the tracking number, everything was ok until the courier site updating my delive...

Edu2020 by Level 1: Joiner
  • 1689 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 11 Shell (rear case)

The back of my iphone 11 is cracked and before I put insurance claim in wanted to get idea of cost to repair - any ideas?

Taz8174 by Level 1: Joiner
  • 525 Views
  • 1 replies
  • 0 kudos

Unlocking deceased fathers phone.

HelpMy dad died 18 months ago and I closed his account with 02. I now wish to use his IPhone SE as my work phone and although I know the unlock code so can access everything on the phone, I don't know what his Apple id was so can't reset the phone or...

Angie1969 by Level 1: Joiner
  • 731 Views
  • 1 replies
  • 0 kudos

Resolved! Data

I’m on pay monthly, I’ve upgraded my tariff bust the new data doesn’t start until next month. Does anyone know how I can purchase data for the rest of this month please?

Rega by Level 1: Joiner
  • 652 Views
  • 2 replies
  • 0 kudos

Resolved! Lost connection

I have an iphone SE (1st Generation) The contacts App has suddenly gone blank as well as my phone App. I am unable to make or recive any calls. I have been into settings to see if any thing has changed. I am unable to access the Mobile Data App in th...

Amron by Level 1: Joiner
  • 1034 Views
  • 3 replies
  • 0 kudos

Age restrictions

Hi. I’m trying to get my age restrictions to allow 18+ but when it’s asking for a code the phone number is my old one and not the current one. Is there a way to change that?

Nathan8 by Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos