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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9554 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383092 Views
  • 4 replies
  • 0 kudos

Resolved! Emails

Unable to send or receive emails from/to my Virgin media address on iphone8 but can in Samsung tablet. This happened after a whole reboot of tv/broadband etc had to re-enter all passwords for EVERYTHING!Anyone know what I might need to do?

Lins56 by Level 1: Joiner
  • 700 Views
  • 1 replies
  • 0 kudos

Return

I was getting my phone delivered to me today then it changed got changed to tomorrow and DHL decided to send my phone back to O2 without having to give them a response and I have not made any cancellations or O2 made any changes so why have they sent...

Miss_A by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Upfront cost refund

Hiya, I recently made a purchase on the new iPhone online and jsut today have been sent an email saying they have refunded me the £30 upfront cost. No I want to know if this means they have cancelled the order or if this is normal as I had an order c...

richxie by Level 1: Joiner
  • 648 Views
  • 1 replies
  • 0 kudos

Resolved! Yet another Apple Watch data plan issue

Hi all, Bought a new S4 Apple Watch a couple of months ago, received it and set up with no issues whatsoever. Unfortunately the watch got damaged, made my claim through O2 insure, and was told they had no S4's in stock at all re a replacement. Was ad...

MindlessJD by Level 1: Joiner
  • 4985 Views
  • 22 replies
  • 0 kudos

Resolved! Iphone show caller ID

I can't switch show caller ID on/off, can this be fixed through O2? 

Elaine3 by Level 1: Joiner
  • 829 Views
  • 1 replies
  • 0 kudos

Unlock my phone!!!

I have been trying to unlock my iPhone X for several days now. I bought it secondhand and popped my Virgin Mobile SIM card into the device, only to tell me that the SIM is not supported. I learned that the device is locked to O2, so I began investiga...

Ellie1312 by Level 1: Joiner
  • 743 Views
  • 1 replies
  • 1 kudos

Resolved! New Phones!

Hi there, I just received my phone after I claimed my insurance but I have some questions and problems with this "new" phone.1. The phone in blocked, whenever I put a sim card inside , I cannot activate the phone because it's saying something like " ...