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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9246 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382682 Views
  • 4 replies
  • 0 kudos

Resolved! No plug with charger?

I upgraded to an iPhone 12 recently, I’ve swapped from android, however when I received my new phone it came with the charging less but no plug??

Resolved! Connecting new Apple SE watch left me with no signal on phone

Hi I’ve had several calls to 02 today. I have a new Apple Watch and connected it this morning but ever since I’ve had absolutely no signal on the phone or watch. The watch said to contact 02. They’ve reset it to idata but no luck. I can’t connect to ...

KateH by Level 1: Joiner
  • 2305 Views
  • 10 replies
  • 0 kudos

Resolved! Visual Voicemail

I’m finding it hard to re-activate visual voicemail, the support page says to make sure I have idata Bold On activated, but I can’t find it anywhere.

Grego by Level 1: Joiner
  • 737 Views
  • 1 replies
  • 0 kudos

SIM stopped working after pairing iPhone 12 with Apple Watch 6

Hello all!I have an iPhone 12, and I have received as a gift an Apple Watch series 6 (Cellular). When pairing my watch with my phone, I also tried to include in my Monthly plan with o2 the £5 to use my apple watch without having my phone with me. Wel...

Elia by Level 1: Joiner
  • 968 Views
  • 3 replies
  • 0 kudos

Resolved! Phone call goes silent but stays connected

Hi can somebody please help! For a few weeks now whenever I make or recieve a call, the call goes silent about a minute or two in. The call stays connected and the person on the other end can hear everything but its complete silence at my end. I've t...

Anonymous by Not applicable
  • 10998 Views
  • 8 replies
  • 0 kudos

Ipad not delivered yet

My ipad hasn't been delivered and was meant to be next day delivery I ordered on momday

Strange App

Hello, I hope you can help!I have an IPhone 12 Pro Max which is in complete working order, however I have come across a strange app today whilst using my device.A couple of weeks ago I downloaded the cos clothing app from the App Store, everything wa...

0ggxb by Level 1: Joiner
  • 778 Views
  • 3 replies
  • 0 kudos

Resolved! 5G SIM in a 4G Iphone 11 Pro Max

Hello eceryone. Yesterday I started a new pay monthly contract with unlimited data. I'm using a new 5G O2 sim in a 4G apple iphone 11. It seams to be working fine but O2 told me that I should, have a 4G SIM until I decide to get a 5G device because t...

ASA1 by Level 1: Joiner
  • 2201 Views
  • 8 replies
  • 0 kudos

Resolved! No signal

No signal whilst at work emergency contact for grandchildren and 90 yr old father been complaining for months nothing done would not let me terminate contract gave me a small amount off 1 bill my granddaughter was sick no contact had to stay there fo...

Anonymous by Not applicable
  • 3435 Views
  • 8 replies
  • 0 kudos

iMessage

Error message when setting up iMessage and FaceTime tried all fixes found on line

_Mashaw123 by Level 1: Joiner
  • 1909 Views
  • 11 replies
  • 0 kudos