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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9622 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383297 Views
  • 4 replies
  • 0 kudos

Resolved! Number porting issue

I ported my number in from EE earlier today and I’m currently unable to activate iMessages and FaceTime! I’ve tried turning them off and on and hard resetting the phone. I’ve also reset my network settings but it still says waiting for activation. An...

Paddiewack by Level 4: Observant
  • 1232 Views
  • 5 replies
  • 0 kudos

Resolved! Airpods

Purchased some airpods the status has changed to item being delivered and signed by myself, however nothing has been delivered and signed by myself however I was at work and nobody has signed for it nor has it been delivered to my address

Nelly1 by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

Resolved! Tethering

I have an iPhone se the new version. On my O2 account I have 30g date per month. I cannot seem to use my iPhone as a WiFi hotspot so that my laptop can connect to the internet. When I select my iPhone in the drop down list of available connections, i...

Resolved! Apple watch pay monthly

I have a apple watch on pay monthly linked to my phone number, i want to give this to my partner to use, will my texts messages etc still show up on the watch.. my partner is with another network provider

Ahall by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! ipad pro 4th gen

I have an Ipad pro 4 the gen on o2 pay monthly plan. I would like to know if it's unlocked. I have red somewhere that all new o2 devices are unlocked just wondering if that applies to new iPads as well?

oi by Level 1: Joiner
  • 879 Views
  • 1 replies
  • 0 kudos

Resolved! close account

 How do I close my account?

Anonymous by Not applicable
  • 4181 Views
  • 3 replies
  • 0 kudos

Apple watch

I’m hoping someone can help as I’m a complete technophobe. I have an iPhone XR and would like to add an Apple Watch to my plan for my young daughter to use. She doesn’t need a phone as such but I would like her to have a way of contacting me and othe...

Sbeecee by Level 1: Joiner
  • 890 Views
  • 2 replies
  • 0 kudos

Resolved! Block phone

Is there any way to block a phone using the S/N? Just sold a phone due to upgrade and been scammed with the payment. Still have the serial number for the phone and was wondering if it could be blocked?

Duffy7811 by Level 1: Joiner
  • 702 Views
  • 1 replies
  • 0 kudos

Resolved! Iphone XR Battery Case

I recently bought a battery case for my phone yet it doesn’t even work. I soent £108. I am not happy. I’m entitled to a replacement.

D2m by Level 1: Joiner
  • 728 Views
  • 2 replies
  • 0 kudos