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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410582 Views
  • 4 replies
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iPhone monthly data usage statisitics

How can i see which apps are using all the data for the CURRENT BILLING period ? If I go to settings > mobile data > scroll to mobile data . The usage is FOR ALL TIME, and not for the last month. I think I’ve got a good idea on how much data I need, ...

JezArnold by Level 1: Joiner
  • 984 Views
  • 2 replies
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Resolved! Brand new IPhone 12 Pro Max won’t read any 02 SIM card

I added a new iPhone 12 Pro Max to my account and it arrived with SIM card however it won’t read the sim. We have tried other 02 sims and it won’t read them either. We tried the new sim in another iPhone and it works. I guess the issue is a faulty SI...

Nettytabs by Level 1: Joiner
  • 3321 Views
  • 12 replies
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Resolved! New iphone 12 mini cannot make or accept phone calls

Has anyone else had this problem? Would welcome helpful suggestions. O2 appear to be closed to customers needing help until next Monday. I suspect it's something simple to many people - unfortunately not to me. Is there a series of steps needed to di...

PWX by Level 1: Joiner
  • 706 Views
  • 1 replies
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Resolved! Imessages

I have a new iPhone 12 and have transferred my number from EE to O2. iMessages are not being sent from my phone number only my email address

TC817 by Level 1: Joiner
  • 715 Views
  • 2 replies
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Emails

I have an apple I phone but am unable to receive emails.i am requesting to discuss with a person on the telephone. Thanks

kingsway by Level 1: Joiner
  • 643 Views
  • 1 replies
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Resolved! Unlock iPhone 5 to support EE sim

Hi, giving my grandson my old iPhone 5 as his phone broke. When I insert his EE sim msg appears. Sim not supported. Please help.

Ooooooooo by Level 1: Joiner
  • 601 Views
  • 1 replies
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Resolved! iPhone 8 plus - WiFi keeps disconnecting

My other half has an iPhone 8 plus. Over the last week or so it has started to repeatedly disconnect from our WiFi, more often than not comes up with ‘Incorrect password’, even after inputting the correct password. My iPhone has had no issues. Our Sk...

Resolved! missing Iphone accesories

Helloso yesterday i upgraded to an iphone 12-like new got sent the incorrect charge cable bit gutted as there's no charge to it and cant get out to get a new one. Huffff. trying to get hold of some sort of customer service is impossible as it leads m...

Anonymous by Not applicable
  • 1136 Views
  • 4 replies
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Still waiting for sim to swap , been 32 hours

I’ve been waiting about 32 hours for my sim to swap and still no joy been trying to talk to someone on the o2 app but it keeps saying they are going to send a text to my phone so I can prove it is me , it is a joke why send me a text if my sim is not...

M-Q-1 by Level 1: Joiner
  • 630 Views
  • 2 replies
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Using an iphone SE with a EE sim card and an O2 E Sim

Hi there, I have a question for you. I have an O2 monthly sim contract with my iPhone 7. My company want me to have a company mobile but it is android and it is from EE rather than O2 I do not want to have two phones and even worse an android phone. ...

wg1 by Level 1: Joiner
  • 2421 Views
  • 6 replies
  • 0 kudos