Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Hi I ordered the apple ipad air in rose gold yesterday when it was in stock, I got a email later that day stating it is now not in stock I was hoping it will arrive before my daughters birthday as its a gift for her, I've looked on your website and i...
I placed an order for AirPods on Sunday and they should’ve arrived on Tuesday which was yesterday. They sent me 3 emails with attachments on legal documents and the device plan. O2 even charged me £30 but on my bank account it is still under ‘pending...
Hi, I have no idea what im doing! 12yo daughter had an Android but broke the screen and can’t log in. Bought iphone se 2020 and thought once I’d moved the sun that everything would move across inc the phone number we ported to o2. Nothing has come ac...
Upgraded last week from iPhone 7 to iPhone 11. Swapped sim to keep numbers. Having real problems. All my apps won’t download. Had live chat, tried using a different network but still not working. Not recognising my Apple ID even though I’ve changed i...
If i have an iPhone 5 mini do I need a sim Upgrade for 5G??
One of my phones has disabled after a replacement screen was fitted. Can you help to reset it without a computer
Hello everyone! I've been an O2 SIMO customer for a number of years having taken the deal out in store. I ordered an iPhone 12 Mini and case paying full price from O2 online, the order tracking service appears so basic now compared to a few years ago...
I’ve got a brand new Apple Watch SE and paired it to my iPhone 11 Pro Max. When going to setup the data plan in the watch app, I am receiving the error ‘oops something went wrong. Try again and if the problem continues, call 202 free from your O2 mob...
The last two occasions I’ve tried to pay my device bill along with the usage bill and takes payment for usage but not the device? Last time i left it and my bank informed me that payment was taken from account but didn’t register on o2 app? I’ve just...
I swapped from android to apple and now my phone wont receive texts from android users
