Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...
Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
If i have an iPhone 5 mini do I need a sim Upgrade for 5G??
One of my phones has disabled after a replacement screen was fitted. Can you help to reset it without a computer
Hello everyone! I've been an O2 SIMO customer for a number of years having taken the deal out in store. I ordered an iPhone 12 Mini and case paying full price from O2 online, the order tracking service appears so basic now compared to a few years ago...
I’ve got a brand new Apple Watch SE and paired it to my iPhone 11 Pro Max. When going to setup the data plan in the watch app, I am receiving the error ‘oops something went wrong. Try again and if the problem continues, call 202 free from your O2 mob...
The last two occasions I’ve tried to pay my device bill along with the usage bill and takes payment for usage but not the device? Last time i left it and my bank informed me that payment was taken from account but didn’t register on o2 app? I’ve just...
I swapped from android to apple and now my phone wont receive texts from android users
Where can I get a replacement simm. I can't make out going calls. tried everything, even using the simm in an another mobile. Rob
How can i see which apps are using all the data for the CURRENT BILLING period ? If I go to settings > mobile data > scroll to mobile data . The usage is FOR ALL TIME, and not for the last month. I think I’ve got a good idea on how much data I need, ...
I added a new iPhone 12 Pro Max to my account and it arrived with SIM card however it won’t read the sim. We have tried other 02 sims and it won’t read them either. We tried the new sim in another iPhone and it works. I guess the issue is a faulty SI...
Has anyone else had this problem? Would welcome helpful suggestions. O2 appear to be closed to customers needing help until next Monday. I suspect it's something simple to many people - unfortunately not to me. Is there a series of steps needed to di...
