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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9761 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383782 Views
  • 4 replies
  • 0 kudos

Upgrade - out of stock

Updated on the 19th and apart from one text on the 24th absolutely no information as to when iPhone 13 will be in stock. My O2 is less than informative, surely it can’t be that difficult to update your customers of over 15 years. If an order is place...

Resolved! I tunes billing

I have some I tunes scriptures coming out each month and I want to cancel them but it will not let me. please can you help

Unblock by Level 1: Joiner
  • 612 Views
  • 2 replies
  • 0 kudos

Resolved! Phone bill

When upgrading early and the month after you get your bill will you have to pay 2 month on the new device you have just upgraded too

Mather212 by Level 1: Joiner
  • 778 Views
  • 3 replies
  • 0 kudos

Advice needed

So I just got two apple watches and gave one to my Dad as a gift. his iPhone is with Vodafone and the watch is on contract with O2 in my name. When setting it up, Vodafone added a monthly cost of +£7 onto my dads bill to use data on the watch. Is tha...

Resolved! How do I SIM unlock a second hand iphone?

I have bought a iPhone from cex but it's o2 SIM locked and I am wondering how do I make it so I can use other SIM cards don't know what contract it was on before

Personal hotspot

Is anyone else having trouble with personal hotspot on iPhone after updating to iOS 15. I’ve done everything I’ve been told and it’s still not working. It used to work all the time before updating now it’s stopped

SG8 by Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch 6 cellular airplan

Hii recently purchased an Apple watch 6 with a cellular plan. After 6 weeks I’ve decided I don’t like it and would like to transfer the plan and watch to a family member which is part of my contract. First o2 agent advised this was possible but when ...

Deks82 by Level 1: Joiner
  • 735 Views
  • 3 replies
  • 0 kudos

Resolved! Free Apple misic

HiI recently upgraded and was to have free 6 months Apple Music just wondering when I should be receiving the code for it?

Flyguy by Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

Problems buying Apple Watch - no numbers

 Hi, I am trying to purchase an Apple Watch on the website. However when I get to checkout and sign in the title of the page says choose number to connect Watch to, however underneath it says you don’t have any pay monthly plans to connect to, even t...

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Luke1994 by Level 1: Joiner
  • 663 Views
  • 1 replies
  • 0 kudos

Resolved! Help

My FaceTime and messages won’t work

Emma110 by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos