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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9366 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382827 Views
  • 4 replies
  • 0 kudos

Apple Watch cellular - no data plan

I have been using my Apple Watch SE cellular for a few months and I pay the extra £5 for the airtime plan. However, on my Apple Watch data settings, it says there is no O2 data plan yet the airtime plan appears on my o2 account? The phone and watch a...

em0704 by Level 1: Joiner
  • 777 Views
  • 2 replies
  • 0 kudos

Resolved! Dual SIM > SMS

Hi, So, I’ve recently changed the SIM in my iPhone 11 to an ESIM and put my work SIM in to the now vacant slot, so I can just carry the one phone around with me. Works great for calls and it’s so easy to choose which line to use when making an outgoi...

Resolved! I phone 11

I have just upgraded from iPhone 7 to 11 using same sim and number. Now can’t use messenger, what’s app etc then suddenly drops several messages through at once. Also VPN dropping in and out continuously

Ralph21 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Order cancellation

I already spoke with one colleague because I upgraded I phone 13 promax but they put order I phone 13 pro that reason I cancel the order

Resolved! phone exchange

Hi, I have received my upgrade but would like to exchange the phone for a different one

Heidi2 by Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch. Is the £5pm deal for 12/24 months?

As the title suggests can anyone tell me if the apple sim deal is month to month or 12/24.There is hardly any info to confirm. I've just come to 02 from 3 and I am confused about the £5pm for the watch esim.My o2 deal is for 12m for the mobile, but n...

Resolved! Pay monthly contract

Hiya my name is Courtney I’ve recently placed an order for the iPhone 12 and it’s taken 20 pound upfront cost out my bank but it’s not sent me an email for confirmation on delivery date? Could you help

Resolved! 5 g phone

I have ordered a new Apple 12 which says it is 5g. There isn’t any 5 g coverage in my area yet so will it automatically change to 4g and work ok?

LynnC by Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos

Resolved! Jenny

My phone won’t connect to the network

91 by Level 1: Joiner
  • 515 Views
  • 2 replies
  • 0 kudos

2nd watch same issues

2nd watch and same issue. I have returned my watch due to unresolved issues. 2 weeks of phoncalles, so I get another watch and same problem. With 1st watch I had code 49, then code.92. With current watch I have code 56z both Apple watch 7, everything...

Jakuj by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos