Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Hello New to this forum. I recently decided to upgrade my phone to an iPhone - my first time having an iPhone but it wasn't delivered. I have have several conversations with O2 customer service where they assured me it will be rearranged and delivere...
I have been trying all day to transfer the number from my old phone to the new, without success. I did speak to someone on the phone for quite a long time, and we at least got the new phone online. I have gone to Settings, Mobile Service, Set up Mobi...
hiya, someone has been sending SMS text messages to my contacts on another device…. how do i stop this?
Hi - I ordered a refurbished iPhone 12 recently and received it yesterday. I have not been able to set it up and transfer data from my old phone as the iPhone 12 keeps shutting down and shows 0% battery. It does not respond to charging despite trying...
I’ve just set up my new phone all good, only I’m not able to text, call, or receive videos to get access to support at 02. It’s like there is no data on my phone. I can use WhatsApp with wifi but not outside of the house - no data can someone tell me...
Hi, I’m trying to setup an Airtime Plan on my new Apple Watch 10 but I’m getting the following error message: “We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, cal...
Hi allI'm nearly 4 weeks in trying to get a cellular plan setup for my Apple Watch. Currently I'm stuck on error code 08. I have followed the forum support guides, spoke to 202 phone support over 10 times, 202 chats, cancellations, retention, sales, ...
Hello, I’m looking to upgrade my phone
I would like to start by saying that the customer service I have received from O2 is the worst I've ever had!! Let me explain the problem.I was with Vodafone for 10+ years without many issues but the coverage in my area was very average. Friends of m...
Hi there I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning. I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'. I called...
