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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382707 Views
  • 4 replies
  • 0 kudos

Resolved! New contract

Hi ordered a contract online and not able to track it as says I have no products

Diane66 by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Phone stopped working

My iphone 12 mini (11mths old) has stopped working altogether. I have tried the soft reset which didn't work. I cannot do the factory reset as my phone will not switch on. I have spent since Monday going round and round in circles on the O2 website. ...

Ed6 by Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos

Resolved! Old Series 5 watch.

Hi, My old series 5 watch was destroyed by a forklift at work and it’s unrepairable it’s totally knackered. But the problem I have is because I haven’t paid it for the 2 months they’ve cut me off and I can’t use my phone. Any help or suggestions on w...

James37 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered iphone 12 2 weeks back and not recived

I have ordered Iphone 13 2 weeks back and still not receive it. When calling on o2 customer care no one is picking the call. Not sure what is the status of my mobile.

Abhi by Level 1: Joiner
  • 601 Views
  • 3 replies
  • 0 kudos

Resolved! Orders are taking way too long

I made an order on an iphone 13 Pro and it wasn't until I finally figured how to speak to support that I was told the order could take up until the 20th!?! I know there are worldwide shortages but its the integrity lacking in the online services. Hum...

Resolved! Iphones Out Of Stock For Long Time

Placed an order for Iphone 11 back in October. Still says awaiting stock. This is an Xmas gift. Any chance it will arrive before Xmas?

Resolved! The iPad I've ordered is out of stock

I've ordered an iPad pro but it's out of stock I've know idea how long it will take . Would o be better off cancelling and getting a different tablet ?

Bizzo by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! New iPad

Hi I’m looking for help my ipad I ordered weeks ago last week it was being processed but now it’s sitting back at order confirmed. Can I get an update please

Emma50 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos