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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9464 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382998 Views
  • 4 replies
  • 0 kudos

Resolved! Selling my iphone but I forgot to unlock it first!!

I've done a stupid thing. After getting a new iPhone I listed my old one on FB marketplace.....but I forgot to unlock it first. I am not sure what to do as the phone has been reset to factory settings. I went to 02 and listed the IME number but this ...

GaryW by Level 1: Joiner
  • 2073 Views
  • 7 replies
  • 0 kudos

Resolved! sim switchover

Was looking for webchat, but doesn't seem easy to find on O2.Does anyone know what the next step is when the sim swap request has been made; has been acknowledged by O2, but 6 hours later you can still not make a call from your phone?The automated O2...

shen by Level 1: Joiner
  • 535 Views
  • 1 replies
  • 0 kudos

blocking

0843 

Rodney by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-Fi calling

I can’t seem to enable Wi-Fi calling on my phone. My phone does support it as I’ve had it on before on my old sim however on the new sim it is not working! My phone tells me to enable Wi-Fi calling contact o2 and sends me to the website which is not ...

Ld93 by Level 1: Joiner
  • 828 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

i was trying to purchase iphone on plan but after deduction of the initial amount, O2 asked for a deposit which was very high .. so i stopped and didn't ordered. However, the amount deducted from my account is not being refunded to me still - any lea...

Sheeraz by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Resolved! Scam

I think I am reviving scam text messages from O2

Kiren by Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone not allowed

So I got a contract under my ex partners name and we don’t talk anymore, my phone is saying iPhone not allowed is there any other way of resolving this as she’s wont do it.

Soel by Level 1: Joiner
  • 770 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

Hello, I updated my phone today to a sim only contract to lower my bill but I have kept the same phone. I have got home and my phone won’t let me ring anyone or anyone ring me. Can you help please

Resolved! Unlock iPhone to use with other provider

Hi, I have iPhone 8 which is locked with O2 Sim. Now, when I put request from My account - Unlock device I got response from O2 referral team that provided IMEI is already unlatched. Does that mean I can use this handset in any other country with the...

Apple private relay

Can’t seem to see the options mentioned on Apple’s guide to Private Relay under the setting for Mobile data for O2. Am I missing sonmething?

Meadian by Level 1: Joiner
  • 1685 Views
  • 5 replies
  • 0 kudos