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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9518 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383039 Views
  • 4 replies
  • 0 kudos

Resolved! Activation

Hi I upgraded my phone today but It seems my sim still hasn’t activated is this normal

Leanne90 by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Resolved! Phone issue,

I’ve only had my phone 2 months, now it won’t charge its contract could I get a replacement?

Rob123335 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Phone unlock

Hello, I have an old iPhone on o2 however I tried to use a different network sim card and it says no service, does anyone know who I need to speak to, to be able to unlock the phone?

Louise141 by Level 1: Joiner
  • 1088 Views
  • 5 replies
  • 0 kudos

Resolved! Bought refurbished iphone on PAYG - "SIM not supported" message

Hi all, so I currently have a PAYG sim on my previous old iphone and bought a refurbished iPhone XR directly from o2. They sent a PAYG sim with the phone, though I plan to use my previous Sim card/number. When I try to set up the phone I get a messag...

Resolved! iPhone 13 issues

Hi everyone, recently got an iPhone 13, but despite all the online help I still can’t get it to connect to my Wi-Fi. The VPN keeps glitching on and off too! Is there something wrong with the phone?

Chadders by Level 1: Joiner
  • 779 Views
  • 3 replies
  • 0 kudos

Resolved! Esim

Can I get a new esim with new connection

Bk3 by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock my iPhone X

Hi I find this really annoying, my IPhone is locked to the 02 Network, I ordered it from Amazon and want it unlocked, I have putted a new Pay as you go SIM card in it, I have the IMEI number, if anybody can help me unlock my phone that would be great...

Lucas04 by Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 7

I’ve got a. Apple Watch 7 can I trade in - are there any deals/offers on

eSIM switching

I have just upgraded to an eSim Pay monthly with O2 and my UK number. I also have a US eSim and I thought/hoped that both would be active at the same time. But when I swich one on the other switches off. Is this how thwy are supposed to work. I wante...

Gally02 by Level 1: Joiner
  • 837 Views
  • 3 replies
  • 0 kudos

Resolved! A order that is still pending

Hallo I recently order a upgrade for me phoneon Monday and the payment is still pendingis there anything you can do to help me out

Bs2809 by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos