Solved: Visual voicemail transcript

Anonymous · ‎15-09-2016

Just installed iOS10, does o2 support visual voicemail transcript?

http://ios10updates.com/enable-voicemail-transcriptions/

Toby · ‎15-09-2016

Hi guys, As my colleague @Chris_K has mentioned in a similar thread, at this time this feature is supported only in certain countries. If or when this changes, we'll let you know.

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View solution in original post

MI5 · ‎15-09-2016

O2 supports VVM which is all that is required according to your link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-09-2016

Still not working for me ......

Have asked O2 this question on Twitter (twice) but no response - someone must know surely?!

MI5 · ‎15-09-2016

What are your network apn settings?
Are you both on iData?
Have you tried resetting the network settings to defaults etc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎15-09-2016

I wonder if tugo voicemail is affecting this ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Toby · ‎15-09-2016

Hi @Anonymous and welcome to the community!

FYI, I've moved your thread to Apple forum section.

Please look @MI5's reply and see if you've made all of those checks. If so and you still have issues, we can discuss it with the rest of the team.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

DinoF · ‎15-09-2016

Someone has posted and implied its not available for the UK:

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/IOS-10-voicemail-translation-not-working/...

Not sure which is correct?!

MI5 · ‎15-09-2016

@Chris_K is suggesting it's country specific, although I've not seen this mentioned anywhere else, but for now, we have to assume it's not available on O2-UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

DinoF · ‎15-09-2016

...unless, you set Siri language to U.S. - possibly?

Some posts over on MacRumors were talking about this (Link :http://forums.macrumors.com/threads/voicemail-transcription-for-the-uk.1988212/ ) also and some were suggesting they could get it to work by switching Siri's langaue to U.S.

Again, not sure how much truth there is in this......

Toby · ‎15-09-2016

Hi guys, As my colleague @Chris_K has mentioned in a similar thread, at this time this feature is supported only in certain countries. If or when this changes, we'll let you know.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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