on 04-11-2024 14:45
I upgraded as part of my switch up plan on 13 October and was told I would have my new phone within a maximum of 4 weeks. It’s been almost 4 weeks and still no phone. Just says processing. Can anyone help!? Very frustrated!
on 04-11-2024 14:46
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks