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Problems turning off voicemail?

Anonymous
Not applicable

on ‎23-12-2016 15:37

on ‎23-12-2016 15:37

I have been trying and failing to turn off voicemail for a few weeks now. O2 CS just gave me the 1760 and couldn't assist further.
I had deleted my guru app but signed in again to try and turn off VM... which it just told me it couldn't "error" etc. You need to delete your guru registration on settings in the app. Then you're free of it all and can successfully use 1750 and 1760 again. Hope this helps anyone having the same issue.
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MI5
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on ‎23-12-2016 16:03

on ‎23-12-2016 16:03

Had you have asked here we would have told you about tugo.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎24-12-2016 04:51

on ‎24-12-2016 04:51

Unfortunately many people in customer service don't know that voicemail has to be turned off in the app.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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