Solved: No service

Joannalucy · ‎07-11-2023

Hi. I have transferred my data from my iPhone 7 to my new iPhone 14 pro max. Data has transferred perfect but phone is still saying no service. SIM card is in fine. I have kept the same number also. Does it take time to update the new tarif?

MI5 · ‎07-11-2023

@Joannalucy

You need to use your old sim or do a sim swap to activate your new one.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-11-2023

@Joannalucy

You need to use your old sim or do a sim swap to activate your new one.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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