This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New SIM card

HannahM23
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-04-2020 13:03

on ‎21-04-2020 13:03

I recently upgraded my IPhone to a newer version and bought a new SIM I changed them over fine but it’s been over 24hrs now and I still can’t make or receive calls? I have tried removing the SIM and putting it back in again but that doesn’t seem to work
Message 1 of 4
713 Views
0 Kudos
3 REPLIES 3

HannahM23
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-04-2020 13:05

on ‎21-04-2020 13:05

Any help would be appreciated!
Message 2 of 4
711 Views
0 Kudos

PhoneChanger
Level 30: Meditator
  • 1344 Posts
  • 66 Topics
  • 101 Solutions
Registered:

on ‎21-04-2020 13:29

on ‎21-04-2020 13:29

Did you ask for a new sim when your upgraded? as if so this should already be activated. If you didn't and it just arrived with one there is a chance your old one is still working and you will need to complete the sim swap process.
Message 3 of 4
672 Views
0 Kudos

jonsie
Level 94: Supreme
In response to PhoneChanger
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎21-04-2020 13:31

on ‎21-04-2020 13:31

Use your old sim card or you will need to do a sim swap which is taking much longer than usual

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 4
669 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top