Solved: Chat

Anonymous · ‎15-11-2016

I just want to talk to someone on line don't you have that service if you do it's hidden well

MI5 · ‎15-11-2016

On this link here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2016

On this link here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

aD · ‎31-12-2018

It looks like the chat is broken (for most browsers) because the security certificate for https://chat.o2.co.uk/ is no longer trusted by modern web browsers, as a result of the issuing authority's poor security practises. Internet Explorer 11 seems to work OK, as it's a very old browser, but using Firefox 64 I get the MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINED_FAILED and a description stating the issuing authority is no longer trusted.

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