on 03-11-2020 10:28
on 03-11-2020 10:43
Hi @Gail63
Apple states this.
Regarding forgotten passcodes, Apple notes:
If you repeatedly enter the wrong passcode, your iPad will be disabled for longer intervals before you can try again. After too many unsuccessful attempts, you won't be able to try again until you connect it to the computer with which you last synced it.
Note: You can configure your device to erase itself after ten consecutive incorrect password attempts. This setting is off by default. It can be turned on by tapping Settings > General > Passcode Lock.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
https://everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad-how-to-unlock-open-forg...
Veritas Numquam Perit
on 06-11-2020 11:22
on 06-11-2020 11:22
Hey @Gail63 hows it going with this? Were you able to get back into your iPad?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?