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Blocking a payment

Alex41
Level 1: Joiner
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I keep getting extra charges from Apple and I’m not sure why. Are you able to block these?

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madasaf1sh
Level 77: Grand Master
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@Alex41 


You are best speak to Apple via support.apple.com as they are the ones passing these charges to o2 in order for them to bill you. 

 

Also if you have an iphone have a look at any subscriptions that you have,.. 

Also add an £0 spend cap to your account, but be aware this may affect other phone usage

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11638 Posts
  • 64 Topics
  • 3164 Solutions
Registered:

@Alex41 


You are best speak to Apple via support.apple.com as they are the ones passing these charges to o2 in order for them to bill you. 

 

Also if you have an iphone have a look at any subscriptions that you have,.. 

Also add an £0 spend cap to your account, but be aware this may affect other phone usage

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
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Cleoriff
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@Alex41 

You can also ask O2 to put a bar on Charge To Mobile.

Guide: How to find help & contact O2 

Veritas Numquam Perit

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Bambino
Level 85: Esteemed
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@Alex41 Link here: Contact – Official Apple Support (UK)

I DO NOT WORK FOR O2



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