Solved: sim card thinks it's in an iphone

Anonymous · ‎30-03-2017

hi, I wonder if anyone can help me. I put my new sim card into an iPhone first. It is now in a Samsung phone but I think the sim card thinks it's still in an iPhone. The phone is working but it won't receive messages from another iPhone. Can anyone advise on what to do please?

MI5 · ‎30-03-2017

You need to deregister your number from iMessage
https://selfsolve.apple.com/deregister-imessage/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-03-2017

You need to deregister your number from iMessage
https://selfsolve.apple.com/deregister-imessage/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎06-04-2017

@Anonymous wrote:

hi, I wonder if anyone can help me. I put my new sim card into an iPhone first. It is now in a Samsung phone but I think the sim card thinks it's still in an iPhone. The phone is working but it won't receive messages from another iPhone. Can anyone advise on what to do please?

Hi @Anonymous! How's your week going? Did you try MI5's advice with the iMessage? Did it work?

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