27-03-2021 20:39 - edited 27-03-2021 20:41
27-03-2021 20:39 - edited 27-03-2021 20:41
When I got a new phone I decided to reduce the number of wifi networks I had saved. One of these was o2 wifi-extra which I use at tube stations.. doh! Now if I try to connect to it asks me for all the details: domain, identity, password. How can I reinstate this?
- I have an o2 pay-monthly SIM
- My previous phone's stuck on Android 7 so it won't show me saved wi-fi network details
- As it's the new phone has only just been setup, there isn't data backup
Thanks in anticipation
Solved! Go to Solution.
27-03-2021 20:45 - edited 27-03-2021 20:45
27-03-2021 20:45 - edited 27-03-2021 20:45
wifi extra is controlled by your sim, there is no data that you can input.
I would suggest a nw sim as yours would seem to be faulty.
Guide: Coronavirus Community Help and Support
27-03-2021 20:45 - edited 27-03-2021 20:45
27-03-2021 20:45 - edited 27-03-2021 20:45
wifi extra is controlled by your sim, there is no data that you can input.
I would suggest a nw sim as yours would seem to be faulty.
Guide: Coronavirus Community Help and Support
on 27-03-2021 20:59
on 27-03-2021 20:59
My old phone still shows a saved wifi-extra setting but when I put the old SIM in the new phone, I still see the list that doesn't change to include a wifi-extra setting.
That might suggest it's not stored on the SIM.
on 27-03-2021 21:06
on 27-03-2021 21:06
O2 Wifi extra
And if you’re an O2 customer your handset will automatically connect to 7,000 of those hotspots on O2 wifi extra - you don’t even need to register. Once connected at one of these hotspots your phone will automatically connect to all of our 16,000 hotspots nationwide
https://www.o2.co.uk/connectivity/free-wifi