Solved: blue screen on phone after update

Aspharr73 · ‎14-04-2023

my phone has a blue screen with downloading on it with Chinese writing on it as well which came up after i did an update for my phone. I have tried resetting my phone but to no avail it always goes back to the blue screen any help would be greatly appreciated.

MI5 · ‎14-04-2023

@Aspharr73

You need to speak to the phone manufacturer for the best help with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-04-2023

@Aspharr73

You need to speak to the phone manufacturer for the best help with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Aspharr73 · ‎14-04-2023

ok I'll try that thanks

Breanna · ‎17-04-2023

Were you able to get this sorted @Aspharr73?

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