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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47013 Views
  • 2 replies
  • 2 kudos

Resolved! Free buds

Just got my samsung s22plus and qualify for free earbuds but samsung say promotion has ended, how do i get these as its in with deal i took out

Neilsyb69 by Level 1: Joiner
  • 690 Views
  • 2 replies
  • 0 kudos

Resolved! Claim for earbuds

Hi all, I recently got myself a Samsung FE 2021 and I am aware that I could get my earbuds and something about £100. Just not entirely sure how to go about claiming it. I think there is a form that I need to fill in. Would someone be able to point me...

Alyssa by Level 1: Joiner
  • 959 Views
  • 2 replies
  • 0 kudos

No signal

I haven't had any signal for 2days my son my husband all 02 have signal iv tried turning my phone off and on still no good why

Resolved! cctv

HiI have recently switched over to a o2 sim from a virgin one as part of my new deal with virgin.The problem i have got now is that i cannot access my cctv cameras which are wired up to my reolink nvr when i am away from home over the o2 network.I ca...

Andyroxy by Level 1: Joiner
  • 1095 Views
  • 3 replies
  • 0 kudos

S21 Ultra Screen message

Last December, I purchased a Samsung S21 Ultra 512GB from a reputable dealer I sold it on eBay last month and everything seemed OK. Then out of the blue the buyer messaged me to inform me thar Samsung had sent him a message saying the handset was los...

Resolved! Samsung tab s7+

I currently have this tablet, one day as stored away from young children. I wanted to use it to do some work on, it's kept away and In a protective case in a safe place, I went to grab it and it wouldn't turn on, I removed it from its case and water ...

Gav94 by Level 1: Joiner
  • 771 Views
  • 2 replies
  • 0 kudos

Resolved! Lost phone

I left my phone on the train the other day and is has not been handed in by a kind soul. I rang O2 the same evening and they 'deactivated' the SIM. Is there any way I can ring this phone and appeal to the person's better nature to hand it in? There a...

dispudet by Level 1: Joiner
  • 1168 Views
  • 4 replies
  • 0 kudos

Resolved! 'Unable to Send Message'

Can someone please help me ? I have a Pay and Go Samsung E1270 Flip Top phone ( basic model, no camera etc) which I have just bought, new, as the one I had previously, i dropped. i have put in my sim card from the broken E1270, and I can ring out, an...

Anonymous by Not applicable
  • 7212 Views
  • 14 replies
  • 0 kudos

Resolved! Cannot download app

I forgot to download the o2 app before leaving the UK and now am barred by Google. I need to see my data usage, the website shows 20357.1mb on a 20GB plan, how can this be? 

Screenshot_20220925-194646_Firefox.jpg

Resolved! No mobile data in Austria

Was able to reach o2 customer support somehow on an un-supported network (magenta). Support told me I need to manually connect to a network non of which come up on a search so I randomly chose 3at, still didn't work, then I start trying different set...