Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Oneplus One - Can't enable 4G

Aloha. I am currently using the inFamous Oneplus One. Unfortunately I am not able to use 4G network (and my brother's iPhone is working just fine). I changed my APN settings, but that didn't seemed to work. Has anybody got a similar problem? CheersMa...

Resolved! cannot receive emails anymore

I have a Galaxy 3 and originally I could receive my emails on it. Suddenly it stopped and when I try to set up the email it gets so far and then says Authentication Failed. As I am not great with mobiles, setting up the email account is about as far ...

Resolved! Note 3 and android 5.1

Hi. I have a problem with updating my software on note 3. I heard that android 5.0 and 5.1 are already released for note 3 and many people have them but I can't upgrade it. I have tried upgrading it by Kies but doesn't work too. Can someone advise me...

lollipop on note 4 bug

Bbc iplayer not working after updating to lollipop bbc say this is due to a bug and say to update to the latest versionwhen will this new update be released by O2thanks Garry

BBC I Player not working on S4 Active since Lollipop 5.0.1 upgrade

Anyone else got this problem?I Player will no longer work since upgrade to Lollipop, it's a shame because i use it quite a lot.BBC tech say Samsung have supplied a fix, but its up to the networks i.e. O2 to release it.

O2 insurance

I sent my damaged Samsung Galaxy S4 to O2 insure to make a claim. That was four weeks ago. Three long phone calls later, I am not really any further forward. They cannot find my handset..something about dispatch numbers....how long does something lik...

Resolved! Fire phone not sending text messages

I have recently purchased a Fire Phone and, whilst it is a very impressive phone, it does not send text messages.When I hit the send button, a warning triangle appears next to the message and it does not go anywhere.In the 'info about my device' sett...

Resolved! Voicemail issue

Hi I have an issue with a very limited number of incoming calls. They ring me and the call is directed straighht to voicemail. My phone does not ring, I do not get a voicemail notification , there is no voicemail to pick up even thought the caller he...

Resolved! Help, charges when sending smiley faces

Can anyone help as I'm being charged when sending smiley faces, emotions etc. I would have thought this was a thing of the past on a modern phone.Thanks

Samsung Galaxy S111minI GT1820

Hi I have complained to o2 about excessive data use over recent months. My phone continually uploads e mails despite them already having been opened. One minute there are no e-mails then 625 and the next time it connects the 625 counts down and shows...

O2

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