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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47175 Views
  • 2 replies
  • 2 kudos

Resolved! new phone sim card activation

Purchased a new phone, 6 hours ago, simm card still not activated.Is this normal?

Anonymous by Not applicable
  • 3628 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile scam number

So I was paying 18.50 a month. The tariff I chose to pay. Now all of a sudden I'm being charged 27.50 a month!! I quickly narrowed down the problem to a premium number which I had never even seen before. After a little internet investigating I found ...

Anonymous by Not applicable
  • 2725 Views
  • 4 replies
  • 0 kudos

Resolved! D/D setup required

For Payment thus due on the account on 19 Nov 2016 can be realised by D/D method. Detail for such D/D are as follows: sort code : Account No : Account Holder Name : To Commence : 19 November 2016 & then 19th of every month till further notice. 05 Nov...

Anonymous by Not applicable
  • 4577 Views
  • 18 replies
  • 0 kudos

Texting abroad charges

Hi all. I occasionally text my dad in lanzarote(he has a sim card for there) it usually costs around 16p per text. The last couple of texts I have sent are now costing 26p per text. I can't find anything about price rises. I am on a pay monthly contr...

Resolved! change standard sim cardfor nano sim card

Dear O2, I've bought a new Samsung S7 smart phone, so I need to change my old standard size sim card for nano sim size card, and I want to keep my phone number. My old sim card not be cut for nano size.Please send me a nano size sim card with my same...

Anonymous by Not applicable
  • 9018 Views
  • 4 replies
  • 0 kudos

Resolved! no data connection

I have a dual sim WileyFox phone normally on giffgaff but I bought an O2 sim so I can use O2 travel on holiday. I loaded £10 onto the O2 and tested it, calls and texts working fine but the data connection doesn't work. Please help.

Anonymous by Not applicable
  • 5196 Views
  • 9 replies
  • 0 kudos

Resolved! Unlocking Amazon fire phone

Hi How difficult is it to unlock an old Amazon fire phone so someone else can use it? S

Anonymous by Not applicable
  • 5892 Views
  • 7 replies
  • 0 kudos

Resolved! Insurance

How do I get insurance please

Anonymous by Not applicable
  • 2311 Views
  • 3 replies
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Resolved! My O2 app - not asking me to send up Finger print

I've recently upgraded from the Nexus 6P to the OnePlus 3. When I am using the my o2 app I am not getting any prompts to set up a fingerprint and there is no setting for fingerprint id in the app like there was on my 6p. I've tried uninstalling and r...

Anonymous by Not applicable
  • 3122 Views
  • 3 replies
  • 0 kudos

Samsung J5 storage

Hi i have got the Samsung J5. I've had it for 2 months now and it's a brilliant phone except for one problem ... storage.I have an SD card which is formated and i have put everything onto this but next time i go on the phone certain things i have put...

Anonymous by Not applicable
  • 3843 Views
  • 9 replies
  • 0 kudos