Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Outgoing calls and txts/data blocked

I was late paying my bill. I paid it friday 22nd sept, but now can't send txts nor make calls or use data. I have checked on myo2 account and payment went through fine. Been trying to call 08001116121 to try and get to the bottom of it, but it rings ...

Resolved! Emojees

I have a contract phone which is a Samsung s8 + do I get charged for sending emojees

Resolved! Unknown status bar symbol

A circle (3/4 filled) with a cross inside has appeared on my status bar. Anyone know what this means please??

Resolved! network coverage

hi iv no signal in my house but have signal at the end of our drive in both directions, id there some kind of tech i can get to boost the signal in my house?

Resolved! Cannot unlock my old o2 device for other network use

Basically, i requested my old o2 device to be unlocked so i can use my current EE contract sim on there. (I lost my EE device abroad so needed a temp workaround) I didnt know i had to wait until the code was sent to me so i tried the codes provided w...

Resolved! Samsung Galaxy s6

Hi All My Samsung s6 has water damage I think as it got wet in a storm and there's a crack in the rear glass. I'm on a contract until April 2018. Does anyone know if I'd be covered on warranty? Many thanks

Resolved! Faulty Samsung A5 2017 - What are my rights?

Hi,I have renewed my contract and got a new Samsung A5 2017 phone. Noticed issues from the beginning but as I wasn't well I didn't contact o2 until 3 weeks after getting the phone. They have performed a soft reset and the phone started working but 2 ...

Resolved! Samsung S8 Screen Issue Advice Needed.

Hi all, I upgraded my phone and which caused no end of issues with O2 (for another thread!). Eventaully all sorted and up and running, But now I have noticed a vertical line all down the screen. It is very faint and can only be seen with blue backgro...

Problem using tube WiFI connection

Hi, I am a new customer of a giffgaff sim that, as far as I understood, is in partnership with O2. I wanted use the wi fi connectionn "Virgin Media" on the underground, so I selected the "O2" button and putting my phone number. Unfortunately I receiv...

Resolved! S7 Edge update issue - help!

HiFor the last few updates (at least 3 since 7.0) my phone struggles to reboot correcty after updating.It all appears to go well but then sits on the Samsung screen and goes no further.I manage to somehow get it going by pressing the 3 reset buttons/...

O2

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