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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47070 Views
  • 2 replies
  • 2 kudos

Resolved! Phone upgrade

Hi, I have an huawei phone which is now faulty. Can you confirm whether I am able to claim a free upgrade? Also I am concerned that I will not be able to transfer photos from my old phone to a new phone - will this be possible? ThanksAnthony

Anonymous by Not applicable
  • 2463 Views
  • 4 replies
  • 0 kudos

Resolved! Transferring SIM to different phone and losing text message threads

I had a Motorola Moto 3G phone which got damaged. I have just replaced it with another phone of the same model. I transferred my O2 pay and go SIM card from the old phone to the new and most things are working ok. The problem is with the text message...

Anonymous by Not applicable
  • 6812 Views
  • 10 replies
  • 1 kudos

Resolved! TuGo voicemail.

Can anyone assist please. TuGo voicemail is driving me crazy. I have removed the voicemail option now but despite deleting messages from both my phone and TuGo I still get a message coming up stating I have a voicemail awaiting. I've tried removing t...

Anonymous by Not applicable
  • 2455 Views
  • 2 replies
  • 0 kudos

Resolved! sim cards

Hi i have 2 phones and I want to change one to my partner's name and keep the number please

Anonymous by Not applicable
  • 1843 Views
  • 2 replies
  • 0 kudos

Blackberry Priv Wi-Fi Error

My BB Priv wifi will not turn on.Have tried all avaible reset methods I can find even a factory reset and it still wont turn on wifi. This occured last night whilst using a hotspot and will not reset wifi as a result

Surrer125 by Level 1: Joiner
  • 1763 Views
  • 1 replies
  • 0 kudos

Resolved! unlocking Sony Xperia Z (c6603)

I'm on pay monthly with o2 and have an Xperia Z locked to the o2 network. I have requested an unlock code which has arrived but I do not understand the instructions: Insert a o2 active network simFrom the idle screen type left**leftThis will bring yo...

Anonymous by Not applicable
  • 8008 Views
  • 7 replies
  • 0 kudos

Resolved! Nougat 7.1.1 for Samsung s7 & s7 edge (O2)

Hi after installing and using nougat 7.0.0, liking the new features I was wondering if anyone knows when 7.1.1 will be available for us to install?

Zoon by Level 2: Apprentice
  • 5248 Views
  • 4 replies
  • 0 kudos

Resolved! Unexplained charge .

Hi . I sent a 125 character text , no attachments , no emojis . I got the usual balance update after , saying Id been charged 15p . So far so good . About 30 seconds later another balance message popped up saying Id been charged 30p . I spoke to an o...

Resolved! Insurance. Claim

A need to make a insurance claim a have insurance 

Delly2 by Level 1: Joiner
  • 2657 Views
  • 1 replies
  • 0 kudos