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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47106 Views
  • 2 replies
  • 2 kudos

Resolved! Calls go direct to Voicemail without the phone ringing

Hi There,I hope this is the correct area. I have a Sony Xperia XZ PremiumI am receiving constant nuisance calls to my voicemail. The calls go straight to voicemail and seem to bypass the phone. These calls are recorded on voicemail but when I try and...

Bill1945 by Level 3: Thinker
  • 4615 Views
  • 11 replies
  • 0 kudos

Resolved! Unlock Code for Samsung J5

I purchased a Samsung J5 from an O2 shop and was told that If I phone up the next day and cancel the contract, pay off the £240, request the unlock code then I would be emailed the code within 7 days.It is now 8 days and no code has been received.The...

Anonymous by Not applicable
  • 3159 Views
  • 1 replies
  • 0 kudos

Resolved! Unlocking phone

I sent a request to unlock my old s6 and havent received a text yet. Its been more than couple of weeks - could u please advise

Anonymous by Not applicable
  • 2262 Views
  • 3 replies
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Resolved! Vat on bill

I recently purchased tge s8+ at a monthly cost of 46.00. Ive received my bill and it has nearly 10.00 of vat added on top. I wasnt made aware of this. So is my monthly bill now, nearly 10.00 more than i agreed to???

Anonymous by Not applicable
  • 2437 Views
  • 3 replies
  • 0 kudos

Resolved! Phone bill

I have paid my phone bill but my o2 app isnt updating and its still saying online that i havent paid it,,, i have the e-mail on my phone telling me that it has been paid but i am still confused,,, can you help me??

Anonymous by Not applicable
  • 1660 Views
  • 2 replies
  • 0 kudos

Resolved! Xperia XZ Android Oreo

How long can we expect to wait for the update to Oreo on the Xperia XZ? Edit: Just noticed the other thread (7.1.1) with a similar question, feel free to remove. Plus I awnsered my own question as it seemed to take 10 days to get XZP out so would tak...

Incoming calls coming up as unknown

I recently upgraded to a samsung 8s + and since then whenever someone rings me it comes up unknown, i have even sat with another phone in my hand with show ID on and it still doesnt come up.

Tom8 by Level 1: Joiner
  • 4338 Views
  • 7 replies
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Voicemail failing

After upgrading to Android O (8.0) , my voicemail has developed a problem. When I am left a voicemail , the icon does not show in the top left as normal.This is a bit of a problem as I am self employed. After thinking yesterday was unusually quiet , ...

Anonymous by Not applicable
  • 2347 Views
  • 4 replies
  • 0 kudos

Resolved! samsung 8plus - nano sim card

Hi, I have just upgraded to a samsung 8plus from the iphone 6. no sim card included? Girl I dealt with didnt mention none came with phone. How do I go about receiving one ...

Anonymous by Not applicable
  • 2477 Views
  • 8 replies
  • 0 kudos

Resolved! Pixel and WiFi calling

Is there any reason the only device WiFi calling is supported on is Samsung? Samsung, in theory, has the same if not very similar OS to the pixel/other androids but it's only supported on Samsung device.

Anonymous by Not applicable
  • 3622 Views
  • 8 replies
  • 0 kudos