Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Wifi speed on Sony XA1 Ultra

Hi, just picked up a new Sony XA1 Ultra yesterday, like the phone but have a problem with wifi. On my work phone (iphone) I am getting 50mbps from the wifi connection at home however with the XA1 I am only getting 20mbps. Anyone else had this issue? ...

Moto G5! Gmail issue

Everything all set up.. receiving notifications for everything except gmail.checked the net and they all say the same.. auto sync emails.. this is checked but still nothing.. wondering if it’s an Android 7.0 issue or something else I’m not aware of.....

Resolved! Oneplus 5T WhatsApp thinks no data connection but there IS (4G & WIFI) !

Hi, I got a Oneplus 5T but after a few days WhatsApp started to behave like there is no data connection, even when I was on WIFI or 4G. I could use other apps with data. I would be really interested if anyone else is having the same problem. It happe...

Resolved! OTA updates for Pixel 2 XL

On the Google Pixel Community Boards, it seems that UK owners of the Pixel 2 XL who use O2 are not able to receive security patch updates OTA, without removing the sim and doing a factory reset each time. Apparently no such problems with EE. Anyone h...

Resolved! Security Updates on Galaxy S7 Edge

I have an o2 Samsung Galaxy S7 Edge. I have not had any software updates / security patches since 1st April 2017. I believe that there should have been a number of updates since then. Does anyone have any info on this? Has anyone been getting softwar...

Resolved! Backing up phone

Hi , I smashed my S8 Samsung screen accidental. I have insurance but still have to pay for £60 for excess could someone explain what the excess is for? Also I'm looking to back my phone up, how do I do this?

Resolved! Pac code

I’m at the end of my contract and want to switch providers but want to keep my original number im told I need a pac code from o2 any ideas on where I can find this.Any help would be mostly appreciated thank you.

huawei p10 plus

HiJust wanted to know if the Huawei P10 plus was going to be available to buy or if it's only the standard P10 that is being offered.Many thanks

Samsung A3 after update can't download. Can't get onto Google Play

I updated my Samsung A3 last week, since then I cannot get onto Google Play services. It says its being updated but this has been days and days. I've cleared cache and data. I have a feeling I'll have to reset to factory settings. can anyone advise p...

Resolved! Wifi calling button

I have enabled wifi calling with o2. When i follow the video guide it says to go to settings, connections and turn wifi calling on but i cant find a button that says that

O2

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