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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47092 Views
  • 2 replies
  • 2 kudos

Resolved! Security Updates on Galaxy S7 Edge

I have an o2 Samsung Galaxy S7 Edge. I have not had any software updates / security patches since 1st April 2017. I believe that there should have been a number of updates since then. Does anyone have any info on this? Has anyone been getting softwar...

Anonymous by Not applicable
  • 5085 Views
  • 12 replies
  • 0 kudos

Resolved! Backing up phone

Hi , I smashed my S8 Samsung screen accidental. I have insurance but still have to pay for £60 for excess could someone explain what the excess is for? Also I'm looking to back my phone up, how do I do this?

Anonymous by Not applicable
  • 3723 Views
  • 7 replies
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Resolved! Pac code

I’m at the end of my contract and want to switch providers but want to keep my original number im told I need a pac code from o2 any ideas on where I can find this.Any help would be mostly appreciated thank you.

Anonymous by Not applicable
  • 5778 Views
  • 8 replies
  • 0 kudos

huawei p10 plus

HiJust wanted to know if the Huawei P10 plus was going to be available to buy or if it's only the standard P10 that is being offered.Many thanks

Anonymous by Not applicable
  • 4214 Views
  • 9 replies
  • 0 kudos

Samsung A3 after update can't download. Can't get onto Google Play

I updated my Samsung A3 last week, since then I cannot get onto Google Play services. It says its being updated but this has been days and days. I've cleared cache and data. I have a feeling I'll have to reset to factory settings. can anyone advise p...

Anonymous by Not applicable
  • 4630 Views
  • 21 replies
  • 0 kudos

Resolved! Wifi calling button

I have enabled wifi calling with o2. When i follow the video guide it says to go to settings, connections and turn wifi calling on but i cant find a button that says that

Anonymous by Not applicable
  • 4693 Views
  • 8 replies
  • 0 kudos

Recovering deleted photos

Hi all, I have a samsung a3 and I have accidently deleted my photos on it!!!!!!!! Is there a safe way to recover them please? Thanks very much in anticipation

Anonymous by Not applicable
  • 2560 Views
  • 3 replies
  • 0 kudos

WiFi Calling S7 Edge and Firmware

I am not happy! TuGo never worked properly for me and now to get my S7 Edge working on WiFi calling I have to take O2 firmware and apparantly this requires a trip to a shop. Does anyone have experience of this? 1. What danger is there to the phone/co...

Anonymous by Not applicable
  • 5191 Views
  • 18 replies
  • 0 kudos

Phone blocked

I have recently been to New York and understandable, I've incurred roaming charges. O2 in all of their wisdom then decided to block my phone. I've basically got a very expensive camera. I've live chatted with them and the person on the other end said...

Anonymous by Not applicable
  • 2212 Views
  • 3 replies
  • 0 kudos