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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47017 Views
  • 2 replies
  • 2 kudos

Resolved! S7 Edge Oreo

Do we have any word on when the Android Oreo update may make it's way to the s7 edge? It's been nearly a year since the release of the update and still nothing

BenGDB by Level 1: Joiner
  • 6380 Views
  • 13 replies
  • 0 kudos

Resolved! No connection & 'out of data' notice wont go away

Last month my wife used her phone for a virtual reality experiment and went over her 500Mb allowance. She bought more data and when the experiment finished deleted the app and it's service. However, now in the new monthly billing cycle she still has ...

Free samsung tablet with S9

Has anyone received their tablet? My phone was upgraded on 31st May and still no sign of tablet. Customer services keep changing their story so they are not very helpful. Considering we are now at day 58 its not much to ask how much longer it will be...

Nokia 5 security patch level

I know that O2 no doubt has it's own branded version of the Nokia 5 firmware but just wondered what the patch level is up to? I purchased a SIM free one from CPW in April as my Samsung J3 2016 had fallen off Samsung's patch roadmap and due to their p...

Anonymous by Not applicable
  • 3613 Views
  • 5 replies
  • 0 kudos

Resolved! Disable Voicemail on Pay-and-Go

To Disable Voicemail on Pay-and-Go: I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" wh...

Locked out of my phone

I received my upgrade yesterday and tried to set it up,a galaxy J3 2017,and I have somehow locked it. I have tried password but no luck. Is there someone who can help me fix this issue please?

Mary by Level 1: Joiner
  • 2367 Views
  • 3 replies
  • 0 kudos

Resolved! Voicemail-all usual things tried

I recently upgraded to a Samsung S9 and have noticed my voicemail isn't working. I set it up using 1750. When I dial 901 it seems to be set up. But when anyone calls the message they get is 'the person you are calling can't take your call please try ...

FTP using hot spot connection

Hi,Does anyone know why using the O2 network to use FTP (via a hotspot) will not work to any server? I recently switched to O2 as the network coverage out here in the country was bad on my previous supplier, and we have no broadband available at the ...

Anonymous by Not applicable
  • 6688 Views
  • 7 replies
  • 0 kudos

Resolved! Huawei P20 Pro Firmware Update

Does anybody know when O2 will release the next firmware update for the Huawei P20 Pro? I purchased an unlocked version but according to Huawei the UK version (C782) will be branded to the first network sim that's used, therefore relying on the netwo...

Ste_A by Level 3: Thinker
  • 8739 Views
  • 2 replies
  • 0 kudos

Resolved! Text message length and emojis/emoticons

I've put this in the android forum as I think it's android doing it, although I guess it could so easily be O2 doing it. My wife's phone (Samsung Galaxy S6) has this issue, although it doesn't appear to affect me although my phone works differently (...