Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Sony XZ WiFi calling

Hi there allI'm looking for a little bit of help, I have WiFi and 4G calling enabled on my O2 but I am unable to find it anywhere on my deviceI try to do as the website instructs but I don't actually have the options it's telling me I should have ......

Resolved! Unlocking your old phone

Just upgraded my phone from galaxy s6 to s8.want to give my old phone to my Mum.Was told by guy in O2 shop I could just go online & sort it very quickly.Its impossible to do. Anyone help?

Samsung Galaxy S6 Locked

Hi Everyone, My wife has purchased an EE sim only contract. She wants to use my old Samsung Galaxy S6 Edge phone however when starting the phone we have the following message. `SIM Network PIN blocked. Enter Sim Network PUK`. The device was originall...

Connection problems

Help please. Following Plusnet broadband outage recently which is now working again my phone won't reconnect. O2 advised me to do BACKUP AND RESET,which I did. Phone (Samsung A3) STILL won't connect tho it says it has - and when I do BACKUP AND RESET...

Say hello to Fusion, the Sony Xperia XZ2 Premium

Thiz might explain the binaryhttps://blogs.sonymobile.com/press_release/taking-smartphone-cameras-extreme-sonys-new-xperia-xz2-premium-ultra-high-sensitivity-dual-camera-4k-hdr-movie-recording-display/

Resolved! Changing to new sim

I would like to give my Samsung phone to my grandson who is on another network, I have an unlock code from O2 and have followed the instructions given in the email but it will not connect with the other sim can anyone help please.

S9 texts won't pop up on screen and numbers on Google not coming up in phone app

So when I receive a text message and I'm on another app, i don't get a pop up to say I have a text. The icon appears at the top of the screen but no pop up. Why? I've already tried going onto apps>messages> notification setting and clicking on 'urgen...

Resolved! Home button on samsung j3 2017

Hi guys, got the samsung j3 2017, the home button, swipe it left takes you to that internet page, then u have 4 other pages where page one is my main page one with google search and weather app on and swipe to the right for other apps, now while on a...

Resolved! Unknown Document in Downloads

Hi All, New member here. I was checking through my downloads section in my phone and noticed a file that I can't open called SmartThings from URL: samsappsbn.vo.llnwd.net Is this something I should be worried about? Freaking out at the moment Cheers

Very slow 4G speed

Hi, I am new to O2 (Switched over from Three, whom I was able to get 20-30mb 4G speed) I got my new phone (Galaxy S8+) a few days ago, however I have noticed the 4G speed in Manchester (M4 4FB) is painfully slow - 0.9mb to be exact. I couldn't load a...

O2

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