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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46975 Views
  • 2 replies
  • 2 kudos

Samsung S5 unlock code

My Dad recently got a PAYG from another provider and I found an S5 I paid the contract off for a few years back but it’s locked to O2. I called customer services and was passed from pillar to post to no avail being told by each person they didn’t hav...

Insurance

On Saturday I had the misfortune of dropping my phone. This resulted in my screen being damaged/ smashed. I visited a O2 store on the Sunday and was put in contact with the insurance department. Long story short after paying insurance on my device fo...

Donation of Samsung 10 for Church needs

Hiya,This is a random question. I am a representative on the Church PCC St Augustine Wisbech. We normally broadcast our services for those who are unable to come to our Church so view it at home. Unfortunately our Galaxy 10 is no longer in use so we ...

Resolved! Changing Sim to Esim

I travel for work and I lost my phone and have lost my sim with that. I have had a new sim delivered to my home and someone can access it for me, is there anyway I can get an Esim with the same number to my new phone even though I'm currently not in ...

ColinC94 by Level 1: Joiner
  • 595 Views
  • 1 replies
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MY ORDERS

WILL I RECIEVE MY ORDER TODAY.AT WHAT TIME. 

Racquel by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

£5 bill

Hello, I have a query, I've gone into the billing section of my 02 and saw a bill of £5 which I promptly paid but I have no idea what it was for as my normal bill is for air time and device and that is received on or around the 4th of each month. I'v...

Visual Voicemail

Needing some help please - everyday I get a text from O2 saying "Thanks for activating Visual Voicemail ..." What is Visual Voicemail and why does O2 keep texting me about it? I have a Sony Xperia 5 II. It took me a while to find the setting with Vis...

Elaine218 by Level 1: Joiner
  • 1785 Views
  • 2 replies
  • 0 kudos

New sim

Hi, can anyone help please. I have put my new sim in my phone. Its 5G but I think my phone isold and doesn't support this. No real problem.My phone shows no mob number and disconnected with my wifi on. It only shows connected on mobile data but still...

positive by Level 1: Joiner
  • 561 Views
  • 2 replies
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Phone Samsung

Hi so I’ve ordered an Samsung galaxy but on old address the driver didn’t want to give it to me as I can’t open the door because I’ve moved so now it getting back to o2 how can I get it now is it going to be delivered to my new address ?

Resolved! Buds pro2 free claim

Hello,I purchased my S23 about 2 weeks ago, I've yet to receive the code to claim my headphones. What do I need to do, to make sure I receive it before the offer ends please?

Tara_86 by Level 1: Joiner
  • 4548 Views
  • 10 replies
  • 1 kudos