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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46974 Views
  • 2 replies
  • 2 kudos

Misaligned Samsung Logo on Phone

Hello,I bought a Samsung S20 Note Ultra 5G on the 4th of October at an O2 Store on a pay monthly contract. Love the phone, no issues at all until I noticed the Samsung logo on the back is misaligned. I called Samsung and O2 in regards of the matter a...

Text message won't send

Everytime I text my mum it keeps coming back phone number formatted wrongly but I can call her I can WhatsApp her I can Skype her it just won't send text messages I've deleted her number and re-entered it I've switch my phone off off and back on I've...

Shell84 by Level 1: Joiner
  • 993 Views
  • 2 replies
  • 0 kudos

VoLTE active but no status icon?

So I've moved to o2 for the first time and although I have VoLTE enabled and the setting is visible under settings, there is no status icon. There is also no HD icon when calling (Vodafone gets the HD icon but no VoLTE icon as does Three). I'm using ...

P30 EMUI 10 update

I've just received my brand new p30 but it's not recognising that there is an update to EMUI 10. My previous Mate 20 lite had it for about a month. Can't seem to find a way to update it - tried pc, Huawei and still no luck.

msnook90 by Level 1: Joiner
  • 1806 Views
  • 8 replies
  • 0 kudos

Unlocking

Hi, I’ve filled in the form to get my LG G7 thinq unlocked, and have received the email with the code and instructions. However, the instructions says to click on service provider lock and then enter the code but it tells me “your phone is not person...

Kev94 by Level 1: Joiner
  • 2370 Views
  • 7 replies
  • 0 kudos

Resolved! Tethering?

I’m swapping to O2 from Three in a couple of days. I will be on the 100GB/unlimited minutes tariff on a contract.With Three, I could tether a laptop to my phone while roaming in the EU. The data was limited to 15GB/month, the same as when using the p...

Woody53 by Level 1: Joiner
  • 1187 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung A71 muting problem

My phone keeps muting itself mainly when I put it in my bag or pocket.....anyone else has the same problem?

Rosalind1 by Level 1: Joiner
  • 769 Views
  • 2 replies
  • 0 kudos

Will the Google Pixel 5 be available on O2?

I love O2, great network coverage and addition deals, but with them not stocking the Pixel 5 I am worried that when my contact runs out I won't be able to upgrade to it. Does anyone know if the pixel 5 will be stocked by o2 when it is released?

Cannot connect to wifi - Samsung Galaxy S10e

I recently upgraded from a Samsung Galaxy S8. When I connect to o2 wifi the internet does not work. I had to download Firefox and navigate to the o2 wifi homepage each time and click 'connect'. Today it did not work. Google Chrome and Samsung Interne...

tony99 by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos

Resolved! Honor 20 Lite Headphone Issue

Hi. My 2 month old Honor 20 lite has a headphone jack problem. It won't play through my Skull Candy or JVC Gummy headphones but will play through my old Samsung headphones and my sons Skull Candy headphones. All the connectors are the same but playba...