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Samsung s4 dodgy signal. .

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Anonymous
Not applicable

on ‎29-04-2014 14:20

on ‎29-04-2014 14:20

Galaxy s4 drops calls ..bad signel
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jonsie
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In response to MI5
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on ‎29-04-2014 14:34

on ‎29-04-2014 14:34

Also may be worth cleaning the sim card and rebooting the phone.

Also check the thread : Network Issues? Self help thread by @adamtemp64 - Here

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎29-04-2014 14:26

on ‎29-04-2014 14:26

Yes, my Nokia Lumia 800 was better, my Moto Razr V was even better.

I live in a rural area and now find it impossible to use the O2 service at home unless I'm at the front of my house.

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MI5
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on ‎29-04-2014 14:27

on ‎29-04-2014 14:27

Check the status of your signal here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
In response to MI5
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on ‎29-04-2014 14:34

on ‎29-04-2014 14:34

Also may be worth cleaning the sim card and rebooting the phone.

Also check the thread : Network Issues? Self help thread by @adamtemp64 - Here

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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In response to jonsie

on ‎29-04-2014 15:34

on ‎29-04-2014 15:34

Has it always been like this or has it just started happening
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Anonymous
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on ‎29-04-2014 15:46

on ‎29-04-2014 15:46

Never been that good but got worse ..02 say I have a good signal
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Anonymous
Not applicable
In response to Anonymous

on ‎29-04-2014 15:52

on ‎29-04-2014 15:52

Have you reported this to O2 what options did they offer if anything
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Anonymous
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on ‎29-04-2014 15:58

on ‎29-04-2014 15:58

Yes I informed 02 many times they have told me there are no faults with their equipment
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Anonymous
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In response to Anonymous

on ‎29-04-2014 16:03

on ‎29-04-2014 16:03

I would try changing the SIM card first if that doesn't work you may wish to make a complaint here http://www.o2.co.uk/how-to-complain/complain
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Anonymous
Not applicable
In response to Anonymous

on ‎29-04-2014 16:06

on ‎29-04-2014 16:06

Do come back and let us know how you get on slight_smile
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