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Nexus Motorola: Corrupt

Anonymous
Not applicable

on ‎22-09-2016 13:59

on ‎22-09-2016 13:59

Updated Android last night. This morning phone will not turn on and says:

Your device is corrupt. It can't be trusted and may not work properly. Visit this link on another device: g.co/ABH.

 

O2 chat is offline so I can't speak to a technician, and I can't ring them as my phone won't turn on.

 

Any advice?

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gmarkj
Level 67: Unsung hero
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on ‎22-09-2016 14:23

on ‎22-09-2016 14:23

This might not be a popular reply, but try doing a factory reset and then reboot.
Googling your issue gives a number of instances where people have had this problem (link - https://www.google.co.uk/search?q=update+corrupted+nexus).
Which Nexus have you got?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
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In response to gmarkj
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on ‎22-09-2016 15:12

on ‎22-09-2016 15:12

Only one Motorola made was the Nexus 6.

I DO NOT WORK FOR O2



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