New s8 wifi connected then loses internet

Rez_r · ‎04-05-2017

I recently bought from o2 a new samsung s8 but noticed while connected to my home wifi the phone loses internet connectivety but is still connected to the router. If i turn my phones wifi off and on it recconects and works fine but later on it loses internet connectivety again. It is not problem with router as i have other devices all connected and working and have turned the router off and on and reset it. Any help would be greatly appreciated.

MI5 · ‎04-05-2017

2.4 or 5ghz ?
Make sure the router is only transmitting one signal as that can cause confusion then forget the connection on phone and reconnect.

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Anonymous · ‎11-05-2017

Go to Wi-Fi settings advanced 3dot and look for WiFi always on during sleep. here A video I did:

https://drive.google.com/file/d/0BzFkq1XSTerAOThfY1ZfNFd2ejA/view?usp=drivesdk

MercedesS · ‎12-05-2017

wow @Anonymous video!

@Rez_r, could you fix it with their advice? Thanks for letting us know

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Anonymous · ‎12-05-2017

No problem hoped it helped

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