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My phone will not charge

Jackie82
Level 1: Joiner
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My son has a Samsung A51 he's only had it afew months and it won't charge xxx
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Cleoriff
Level 94: Supreme
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@Jackie82 

First thing to try is cleaning the charging port which is known to collect dust, fluff etc.

Using a needle (or cocktail stick) gently insert into the port and clean it out.  Also check with another charger and see if that works (It may be a faulty charger, which I had last week!)

 

If none of the above works then you would be better off contacting Samsung as it's still under warranty.

https://www.samsung.com/uk/support/contact/ 

Veritas Numquam Perit

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