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Messaging isn't responding

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Anonymous
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on ‎23-08-2017 18:33 - last edited on ‎24-08-2017 16:16 by

on ‎23-08-2017 18:33 - last edited on ‎24-08-2017 16:16 by

A

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MI5
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on ‎23-08-2017 19:37

on ‎23-08-2017 19:37

Try changing your default message app to google hangouts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎23-08-2017 18:34

on ‎23-08-2017 18:34

Try rebooting the phone or go into app settings and clear cache and data?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎23-08-2017 18:35

on ‎23-08-2017 18:35

How do you fix 'Messaging isn't responding' this is the app that is already installed on the phone. It gives you the option to close or wait for the app to respond.
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Cleoriff
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‎23-08-2017 18:35 - edited ‎23-08-2017 18:36

‎23-08-2017 18:35 - edited ‎23-08-2017 18:36

Hi @Anonymous  Have you checked your network status?

https://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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on ‎23-08-2017 18:38

on ‎23-08-2017 18:38

Hi M15, will try that again, I've done that once and after a while it appeared to work again but now it's started playing up again. I'll give it another go, thanks.
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Anonymous
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on ‎23-08-2017 18:39

on ‎23-08-2017 18:39

Will check the status. Thanks
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MI5
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on ‎23-08-2017 18:41

on ‎23-08-2017 18:41

Let us know mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎23-08-2017 18:47

on ‎23-08-2017 18:47

Hi, checked status and says it's fine, cleared cache n dated n rebooted phone but after opening up a message it freezes and brings up the isn't responding message
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Anonymous
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on ‎23-08-2017 18:48

on ‎23-08-2017 18:48

Cache n data
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Anonymous
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on ‎23-08-2017 18:50

on ‎23-08-2017 18:50

Got it working temporarily this afternoon but it's gone do da again
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