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Instagram Tilt Shift effect not working

Anonymous
Not applicable

on ‎11-05-2016 10:49

on ‎11-05-2016 10:49

Firstly, Hi everybody, this is my first post.

 

I have a problem with Instagram; when I try to add the Tilt-Shift effect to any picture only a small square in the top right corner is affected. This used to work fine, but I only noticed the problem about two weeks ago.

My phone is a Samsung S6.

I have tried uninstalling and reinstalling the app, but this make no difference.

Can anyone offer any help?

 

There are few posts elsewhere on the internet about this problem, so it's not just me.

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Bambino
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on ‎11-05-2016 10:56

on ‎11-05-2016 10:56

@Anonymous As it's an app problem, you'd probably be better off searching here:

https://help.instagram.com/

Or here:

https://www.facebook.com/help/338866659545443

I DO NOT WORK FOR O2



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MI5
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on ‎11-05-2016 10:59

on ‎11-05-2016 10:59

I agree, it doesn't sound like it's anything O2 could have any effect on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎11-05-2016 12:39

on ‎11-05-2016 12:39

Thanks for the suggestions. I've already sent a report to Instagram, but had no reply.

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MI5
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on ‎11-05-2016 12:43

on ‎11-05-2016 12:43

If it is an app issue they'll prob have hundreds of reports so won't reply to everyone - they'll just push an app update to fix it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎11-05-2016 12:56

on ‎11-05-2016 12:56

Fingers crossed 🙂
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Martin-O2
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on ‎18-05-2016 10:23

on ‎18-05-2016 10:23

Please let us know once this issue has been fixed @Anonymous

→ COVID-19 support - Help and support from O2 during the lockdown
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Anonymous
Not applicable

on ‎19-05-2017 08:20

on ‎19-05-2017 08:20

Just and update:

 

I downloaded the Android v7.0 update yesterday and Instagram 'Tilt Shift' filter is working again!!!

 

I never did get it to work with v6.x, and used 3rd party apps instead.

 

 

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