Solved: HTC M8 will not send email

Anonymous · ‎19-04-2015

Hello M8's I have a HTC M8 with O2, it will send emails no problem. I have an email account with tesco.net (yes I know but I have had the address for years and really don't want to change it) and the M8 will not send emails. I have googled my heart out to no avail. Any one got any ideas?

TIA.

MI5 · ‎19-04-2015

Your smtp settings will be wrong.
They should be:
http://www.e-mailsettings.com/iphone/tesco-mail-setup/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎19-04-2015

Have you factory reset the phone

MI5 · ‎19-04-2015

Your smtp settings will be wrong.
They should be:
http://www.e-mailsettings.com/iphone/tesco-mail-setup/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-04-2015

@MI5 wrote:
Your smtp settings will be wrong.
They should be:
http://www.e-mailsettings.com/iphone/tesco-mail-setup/

Crikey....

Every day's a school day

Veritas Numquam Perit

Anonymous · ‎19-04-2015

Even I didn't know that

MI5 · ‎19-04-2015

As SSL needs to be off it means it's not secure so I wouldn't be emailing anything important over that account either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-04-2015

So they should use it as a junk account then @MI5

Cleoriff · ‎11-05-2015

Hi @Anonymous

Thanks for giving me the solution...but it doesn't belong to me.... @MI5 gave the correct answer...I just commented. Would you mind changing it please?

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