Solved: Colour of the ordered phone

Anonymous · ‎19-05-2015

Dear Sir or Madam

Yestreday I have ordered HTC Desire 620 phone in Saffron Grey colour. The lady in o2 service told me that online is only available this one colour, but I can receive any coloured phone I want. I would like to receive the white one or completely black. Can you tell me please if it is possible?

Kind regards,

Karson Ho

Cleoriff · ‎19-05-2015

This is a customer to customer forum. you aren't speaking to O2 here.

you need to ring O2 via this link

http://www.o2.co.uk/contactus

Or order your phone online via this link

https://www.o2.co.uk/shop

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎19-05-2015

This is a customer to customer forum. you aren't speaking to O2 here.

you need to ring O2 via this link

http://www.o2.co.uk/contactus

Or order your phone online via this link

https://www.o2.co.uk/shop

Veritas Numquam Perit

jonsie · ‎19-05-2015

This is a customer to customer forum so you need to call customer service.

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎19-05-2015

Try phoning your nearest O2 shop and check what they have in stock.

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MI5 · ‎19-05-2015

If you have already ordered the phone online you won't be able to change it now.
You will need to return the phone within 14 days and re-order the correct colour you want.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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